We are happy to have you as a new customer. Below is a list of basic Information. You may always call us for further assistance and we will gladly answer any questions you have.

How to get new Water Service
We need following Paperwork/Payment:
-Water Application (Form can be downloaded. See the tabs downloadble PDF Files)
-Copy of rental agreement if renting
-Copy of Photo ID
-Service/Connect fee. Please call us for the amount because the fee varies with the Service address.

How do I transfer my Water Service when I move within the Ward Water System
We need following Paperwork/Payment:
-Water Application (Form can be downloaded. See the tabs downloadble PDF Files)
-Copy of rental agreement
-Copy of Photo ID
-Current Account must be paid in full
-Service/Connect fee of $20

How long does it take to get Water Service?
- Once you complete all steps the Water will be turned on within 24 hours.

Water Rates
Residential, Inside City Limits, Standard Meter Size
    -First 1000 gallons (0-1000) - $9.00
   -1001 to 5000 gallons - $4.50 per 1000 gallons
   -5001 and up gallons - $3.00 per 1000 gallons
Example: You use 6000 gallons of water.Rates will be added as follows: $9.00+$4.50+$4.50+$4.50+$4.50+$3.00

Residential, Outside City Limits, Standard Meter Size
    -First 1000 gallons (0-1000) - $19.00
   -1001 to 5000 gallons - $6.00 per 1000 gallons
   -5001 and up gallons - $4.50 per 1000 gallons
Example: You use 6000 gallons of water. Rates will be added as follows: $19.00+$6.00+$6.00+$6.00+$6.00+$4.50

Forms of Payment
we accept following Payment methods:
-personal cash, check or money order
-VISA & Mastercard payments over the phone or in the office. A $2 fee applies.
-We also offer Auto Draft. For this we need the Form "Auto Draft Authorization" (Form can be downloaded. See the tabs downloadble PDF Files)Along with Form we need a voided Check from you. We draft every 10th of the month. Next Business day if the 10th is on a weekend.

When is my bill due?
We mail your Bill on/around the 25th of every month. Bills are due upon receipt. After the 10th there is a 10% late penalty applied to the Bill. If the Bill is still not paid by the end of the month we will LOCK OFF and a Non- Payment fee of $50 is charged during our office hours and a fee of $100 after office hours.

Sanitation/Trash Services
Sanitation /Trash Service inside Ward City Limits: $7 + tax
Trash pick up on the West side of the Railroad Tracks - Thursdays
Trash pick up on the East side of the Railroad Tracks - Fridays

Trash must be out before 7 a.m. to guarantee Pick Up. The Service will not pick up:
- any yard waste like: sticks, leaves, grass clipping etc.
- any cans or bags that weigh more than 35 pounds

Trash pickup Limit: 5 cans or 8-10 bags per household.
You can reach our Trash contractor: C&S Sanitation 1-800-676-3779

Sanitation/Trash Service outside Ward City Limits:
If you live outside City Limits please contact one of the following *contractors:
C&S Sanitation 1-800-676-3779
Zella's Trash 501-843-5551
Lonoke County Trash 501-843-6815

*The are just a few contractors in this area.

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2006 Annual Drinking Water Quality Report:

Ward Waterworks We're pleased to present to you this year's Annual Drinking Water Quality Report. This report is designed to inform you about the quality water and services we deliver to you every day. Our constant goal is to provide you with a safe and dependable supply of drinking water. We want you to understand the efforts we make to continually improve the water treatment process and protect our water resources. We are committed to ensuring the quality of your water. The sources of drinking water (both tap water and bottled water) include rivers, lakes, streams, ponds, reservoirs, springs, and wells. As water travels over the surface of the land or through the ground, it dissolves naturally occurring minerals and, in some cases, can pick up substances resulting from the presence of animals or from human activity. Our sources of water are three wells that pump from the Alluvial Aquifer. During 2006 we also purchased water from Grand Prairie Water whose sources are four wells that pump from the Sparta Sand and Alluvial Aquifers to one of two water treatment plants. Contaminants that may be present in source water include: Microbial contaminants such as viruses and bacteria, which may come from sewage treatment plants, septic systems, agricultural livestock operations, and wildlife; Inorganic contaminants such as salts and metals, which can be naturally occurring or result from urban stormwater runoff, industrial or domestic wastewater discharges, oil and gas production, mining, or farming; Pesticides and herbicides which may come from a variety of sources such as agriculture, urban stormwater runoff, and residential uses; Organic chemical contaminants including synthetic and volatile organic chemicals, which are by-products of industrial processes and petroleum production, and can also come from gas stations, urban stormwater runoff, and septic systems; Radioactive contaminants which can be naturally occurring or be the result of oil and gas production and mining activities. The Arkansas Department of Health & Human Services has completed Source Water Vulnerability Assessments for Ward Waterworks and Grand Prairie Water. The assessments summarize the potential for contamination of our sources of drinking water and can be used as a basis for developing a source water protection plan. Based on the various criteria of the assessment, our water sources have been determined to have a low to medium susceptibility to contamination. You may request a summary of the Source Water Vulnerability Assessment from the Ward Waterworks and Grand Prairie Water Offices. All drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants. The presence of contaminants does not necessarily indicate that the water poses a health risk. More information about contaminants and potential health effects can be obtained by calling the Environmental Protection Agency’s Safe Drinking Water Hotline at 1-800-426-4791. In order to assure tap water is safe to drink, EPA prescribes regulations which limit the amount of certain contaminants in water provided by public water systems. Food and Drug Administration (FDA) regulations establish limits for contaminants in bottled water which must provide the same protection for public health. Some people may be more vulnerable to contaminants in drinking water than the general population. Immuno-compromised persons such as persons with cancer undergoing chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, some elderly, and infants can be particularly at risk from infections. These people should seek advice about drinking water from their health care providers. EPA/CDC guidelines on appropriate means to lessen the risk of infection by cryptosporidium and other microbiological contaminants are available from the Safe Drinking Water Hotline (800-426-4791). If you have any questions about this report or concerning your water utility, please contact Michael D. Sipe, Utilities Superintendent, at 501-605-0066. We want our valued customers to be informed about their water utility. If you want to learn more, please attend any of our regularly scheduled meetings. They are held on the second Monday of each month at 6:30 PM at the Council Room, 405 Hickory Street. Ward Waterworks and Grand Prairie Water routinely monitor for constituents in your drinking water according to Federal and State laws. The test results table shows the results of our monitoring for the period of January 1st to December 31st, 2006. In the table you might find terms and abbreviations you are not familiar with. To help you better understand these terms we've provided the following definitions:

Parts per million (ppm) – a unit of measurement for detected levels of contaminants in drinking water. One part per million corresponds to one minute in two years or a single penny in $10,000.
Parts per billion (ppb) - a unit of measurement for detected levels of contaminants in drinking water. One part per billion corresponds to one minute in 2,000 years, or a single penny in $10,000,000.
Action Level - the concentration of a contaminant which, if exceeded, triggers treatment or other requirements which a water system must follow.
Maximum Contaminant Level (MCL) - the highest level of a contaminant that is allowed in drinking water. MCLs are set as close to the MCLGs as feasible using the best available treatment technology.
Maximum Contaminant Level Goal (MCLG) – unenforceable public health goal; the level of a contaminant in drinking water below which there is no known or expected risk to health. MCLGs allow for a margin of safety.
Maximum Residual Disinfectant Level (MRDL) - the highest level of a disinfectant allowed in drinking water. There is convincing evidence that addition of a disinfectant is necessary for control of microbial contaminants.
Maximum Residual Disinfectant Level Goal (MRDLG) - the level of a drinking water disinfectant below which there is no known or expected risk to health. MRDLGs do not reflect the benefits of the use of disinfectants to control microbial contaminants.
NA – Not applicable WTP – Water Treatment Plant GPW – Grand Prairie Water WWW – Ward Waterworks

TEST RESULTS
INORGANIC CONTAMINANTS
Contaminant Violation  Y/N   Level Detected Unit MCLG (Public Health Goal) MCL (Allowable Level) Major Sources in Drinking Water

Nitrate                           N           0.37            ppm     10                                     10                             Runoff from fertilizer use;
[as Nitrogen]                                                                                                                                         leaching from septic tanks,
(WWW Well 1)                                                                                                                                     sewage; erosion of natural deposits

Nitrate [as Nitrogen] (WWW Well 3) N Average: 0.50 Range: 0.48 – 0.51 Nitrate [as Nitrogen] (GPW WTP 2) N Average: 1.12 Range: 1.02 – 1.22 LEAD AND COPPER TAP MONITORING Contaminant Number of Sites over Action Level 90th Percentile Result Unit Action Level Major Sources in Drinking Water Lead (WWW) 1 0.004 ppm 0.015 Corrosion from household plumbing systems; erosion of natural deposits Copper (WWW) 1 0.85 ppm 1.3 • Ward Waterworks is on a reduced monitoring schedule and required to sample once every three years for lead and copper at the customers’ taps. Our last monitoring period was in 2005. Our next required monitoring period is the year 2008.

REGULATED DISINFECTANTS Disinfectant Violation Y/N Level Detected Unit MRDLG (Public Health Goal) MRDL (Allowable Level) Major Sources in Drinking Water Chlorine (WWW) N Average: 0.96 Range: 0.2 – 1.5 ppm 4 4 Water additive used to control microbes BY-PRODUCTS OF DRINKING WATER DISINFECTION Contaminant Violation Y/N Level Detected Unit MCLG (Public Health Goal) MCL (Allowable Level) HAA5 [Haloacetic Acids] (WWW) N Average: 1.6 Range: 0 – 3.1 ppb 0 60 • Ward Waterworks is on a reduced monitoring schedule and required to sample once every three years for Total Trihalomethanes and Haloacetic Acids in the distribution system. Our last compliance monitoring period was in 2005. Our next compliance monitoring period is the year 2008. UNREGULATED CONTAMINANTS Contaminant Level Detected Unit MCLG (Public Health Goal) Major Sources in Drinking Water Dibromochloromethane (GPW WTP 1) 0.50 ppb 60 By-product of drinking water disinfection • Unregulated contaminants are those for which EPA has not established drinking water standards. The purpose of unregulated contaminant monitoring is to assist EPA in determining the occurrence of unregulated contaminants in drinking water and whether future regulation is warranted. MCLs (Maximum Contaminant Levels) and MCLGs (Maximum Contaminant Level Goals) have not been established for all unregulated contaminants.